A new pilot program in California aims to provide the training and resources they need to take care of their clients and themselves. But advocates say increased responsibility should equal more pay.
A few years ago, Marquisa Jackson, a certified nurse assistant, was faced with an emergency: The power went out at the Highland, California, mental health facility where she worked. It was a sweltering summer day, and the building was quickly getting too hot for patients.
“At first I was a little panicky,” she said. “How are we going to take them outside and make it better if it’s even hotter outside?”
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